Engineered For Your Success
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Flottweg
Service
Worldwide

Success is...the right services at the right time.

In order to serve our customers worldwide, we rely on an international sales and service network. This means that we are available when needed in over 100 countries. All branches and representatives have specially trained service technicians, some of whom are trained in our in-house Flottweg Academy.

Our 24/7 service hotline

Write to us or use our service hotline: +49 (0) 1805 0 35 135

Contact us now

The after-sales service of our subsidiaries

All branches have specially trained service technicians to service and optimize the machine directly at your site.

In addition, most of our subsidiaries have their own workshop to carry out services such as general overhauls, retrofits or repairs directly on site.

At your service. Immediately

A reliable service requires not only know-how but also availability and the ability to react immediately to any problem. Therefore we have different locations, so that within a short time a service technician with spare parts can be with you locally.

After-sales service Flottweg USA und Canada

We know that a high service level and system quality is essential for our customers' success. That is why we have set up a nationwide service and support network to respond quickly to any problem.

With more than 20 technicians trained by Flottweg, we support our customers with their electrical, mechanical and process engineering challenges. For repairs and maintenance work, we either utilize our modern factory and assembly hall with workshop, or carry out these directly on site at our customer's premises, no matter where they are located in the USA.

Through regular training and certification and in close cooperation with our headquarters in Germany, we ensure that we can offer our customers high-quality spare parts and first-class services at all times. This ensures a maximum service life of the machines.

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Your contact for after-sales service Flottweg USA

Flottweg Separation Technology, Inc.
10700 Toebben Drive
41051 Independence, KY
USA

Phone: +1/859 448 2300

Email: aftermarketsupport@flottweg.net

An employee of the Service Center Flottweg China repairing a machine component. The Service Center of Flottweg China is able to perform high-quality repairs and to carry out maintenance on all machines.

Service Center Flottweg China

At Flottweg China, 21 trained employees take care of servicing Flottweg machines and equipment, to ensure a flawless operating process.

The service technicians and specialists from China are in constant contact with the service employees at the main plant. Thus, Flottweg ensures that every employee in China has the knowledge and expertise to meet Flottweg's high service quality.

Your contact to Service Center Flottweg China

Flottweg Separation Technology (Shanghai) Co. Ltd
No. 516 Chunzhong Road, Xinzhuang industrial zone
201108 Minhang District, Shanghai
China

Phone: +86/21-34189775

Email: mail@flottweg.com.cn

As quickly as possible

A team of ten service technicians enables Flottweg Russia to react quickly to service requests and to ensure reliable operation of machines. You can take a look behind the scenes at the Service Center in this video.

The service team of Flottweg Russia

The Flottweg Moscow service team consists of ten experienced specialists. These are regularly trained and evaluated at the Flottweg SE plant in Vilsbiburg in order to guarantee our customer's comprehensive technical support. Thanks to the highest quality standards, Flottweg can guarantee perfect operation of its systems for many years to come. In addition to the most important installation and commissioning work, our services include

  • the training of employees
  • technical support for questions regarding maintenance and service
  • prompt delivery of spare parts and
  • qualified customer service.

Your contact to Service Center Flottweg Russia

OOO Flottweg Moscow
Vashutinskoe shosse, building 17
141402 Moscow region, Khimki
Russia

Phone: +7 (495) 575 34 34
Phone: Hotline – 8 800 500 75 17 (calls free of charge from the Russia telephone network)

Email: moscow@flottweg.com

Customer service is not a department…it's an attitude.

Thanks to a new workshop, Flottweg France is able to carry out services such as maintenance work, testing of machines and customer training directly at its site in France. Watch this video to learn more about our service center in France.

Flottweg Service in Frankreich

The Flottweg Service in France consists of seven employees and takes care of the assembly, repair and spare parts of Flottweg machines and systems. The know-how, commitment and the dedication of our service technicians ensure that downtime is kept to a minimum while maintaining high service quality.

Your contact to the service team in France

Flottweg France SAS
Bâtiment A, 1 Chemin Grace Hopper
95000 Neuville sur Oise
France

Phone: +33 (0)1 82 72 60 30

Email: france@flottweg.fr

After-sales service Flottweg Peru

In Peru and South America, we support our customers with our own on-site service team to ensure a fast response time. Through training courses, the knowledge of employees from headquarters is passed on. Many of these employees have been working with Flottweg systems for over 20 years.

Your contact to the after-sales service team at Flottweg Peru

Flottweg Peru SAC
Calle Cantuarias No 160, Oficina 802
Miraflores, Lima
Peru

Phone: +51 (998) 271 254

Email: pach@flottweg.com

The photo shows a service employee assembling a Flottweg machine. Flottweg Australia's services include repairs, maintenance, spare parts and much more.

Flottweg Service in Australia

For more than 10 years, Flottweg has guaranteed its customers in Australia and New Zealand first-class service quality.

Our range of services:

  • Laboratory sample analysis,
  • Repair and maintenance
  • operational training on site,
  • spare parts service
  • inspections and assessments of condition.

Flottweg Australia's service technicians work in close contact with the service department at headquarters. The constant exchange and experience of the service staff ensures an efficient and high-quality service. After all, we want to help our clients to succeed and establish sustainable partnerships with them.

Your contact to Flottweg Service in Australia

Flottweg Australia Pty Ltd
3/19 Hotham Parade
2064 Artarmon NSW
Sydney Australia

Phone: +61 2 9437 5355

Email: flottwegsydney@ozemail.com.au

Our service team in Brazil Our service team in Brazil

Our service center in Brazil

The Flottweg service in Brazil is conducted by the service and workshop technicians of our partner WSC - an authorized repair workshop. WSC employs a total of 38 people and has its own assembly hall and workshop.

Services also include repairs and maintenance directly at the customer's site as well as training of the customer. The customer is the focus of all activities. This focus guarantees that all customer requirements are met without exception and underlines Flottweg's first-class service quality.

The local service technicians work in close contact with the service staff in Vilsbiburg (head office). This guarantees a continuously high quality standard, which we call the Flottweg quality.

Your contact to the Service Center in Brazil

Flottweg do Brasil Ltda
Rua dos Vereadores, 380. Sala 1.
13280-000 Centro - Vinhedo/SP
Brazil

Phone: +55 19 3836 5300

Email: admin-fwbr@flottweg.com

After-sales service Flottweg Italy (Veronesi Separatori)

Specialized employees provide Flottweg support in Italy and carry out maintenance work in our workshop in Villanova di Castenaso (Province of Bologna). The service team also takes care of spare parts management for Italian customers.

The continuous development of our support teams and the close contact to the main office in Vilsbiburg enables us to always guarantee customers the best service.

Your contact to the after-sales service at Flottweg Italy

Veronesi Separatori s.p.A.
Via Don Minzoni, 1
40055 Villanova di Castenaso
Bologna, Italy

Phone: +39 051 6054511

Email: info@veronesi.separatori.com

The Flottweg Service in Mexico

Flottweg México S.A. de C.V. has a technical after-sales service that directly meets the needs of our customers in the areas of inspection, repair, maintenance and training. The service technicians in Mexico work closely with the employees of the service department at the headquarters in Vilsbiburg, Germany. This enables Flottweg to ensure that every single service technician has the experience and knowledge required to advise our customers.

A spare parts warehouse on site also guarantees fast and efficient service.

Your contact to Flottweg Mexico

Flottweg México, S.A. de C.V.
Benito Juárez Nte. No. 1001 P. 6 D. 603, Col. San Francisco Coaxusco
52158.- Metepec
Mexico

Phone: +52 (722) 2325165

Email: fwmx@flottweg.com

Service Flottweg Poland

Flottweg Polska Sp. z o.o. has its own local service center, which is responsible for customer support on the Polish market. The service department at Flottweg Polska employs a team of qualified specialists who have the necessary qualifications and certificates. This ensures that the high quality standards are maintained.

Our services span a wide range:

  • Supervision of the assembly and commissioning of systems
  • System maintenance and service
  • Supply of original spare parts and consumables
  • Process optimization
  • Specialized training courses

Regular maintenance inspection of Flottweg systems increase the service life of the individual assemblies and minimize the risk of unforeseeable malfunctions. They enable our customers to focus on their core business. Our range of services is adapted to the individual needs of each customer.

Your contact to the service of Flottweg Poland

Flottweg Polska Sp. z o.o.
ul. Annopol 22
03-236 Warszawa
Poland

Phone: +48 22 732 22 30

Email: poland@flottweg.com

After-sales service Flottweg Norway

Our subsidiary in Norway - Stord Process AS - supports customers worldwide in the processing of animal by-products. Stord's service team consists of experienced employees. They optimize existing processes together with the customer.

The range of services include:

  • Machine service
  • Spare parts service
  • System monitoring and process optimization
  • Energy management

Together with the service team of Flottweg Germany, the service employees on site can offer a fast and competent service for the entire process chain.

Your contact to Stord Process AS

Stord Process AS
Liamyrane 6
5132 Nyborg
Norway

Phone: +47 55 19 72 30

Email: stord@stord-as.com

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Our 24/7 service hotline

Write to us or use our service hotline: +49 (0) 1805 0 35 135

  To the contact form   +1 859 448 2300   Contacts worldwide