Overview of our After-Sales-Services:
- Customer trainings for the optimum benefit of your Flottweg centrifuge
- Fast spare parts delivery (over 60,000 original parts in stock)
- Consulting and optimization of process engineering
- Product analyses in the Flottweg laboratory
- Tests under real conditions on site
- Rental machines and long-term trials
- On-site service as well as factory overhaul
- Training of your employees / operator training in case of personnel changes
Machine specific services
Our services
Flexible and success-orientated - benefit from our numerous services.
Replacement rotors
To get you back into production as quickly as possible, we will loan a replacement rotor on request if available. This includes the screw and gearbox and is a quick plug & play option.
Service contracts
When you invest in a Flottweg machine, you decide not only for a long service life, but also for excellent service. Specially tailored to your needs, we conclude a multi-year maintenance contract that ensures you certain conditions and services.
Field Service
As the name suggests, Field Service takes place directly in the field, i.e. on site. Our competent service technicians come to you and can carry out repairs and maintenance directly.
Inhouse Repair
For example, for screw repairs, modernizations and complete maintenance, we bring your machine to our premises. Here we carry out complete modernizations so that your centrifuge is as good as new afterwards. On request, we can help you out in the meantime with a rental machine if available.
Machines and plants on the cutting edge of techology
The Product Safety and Occupational Health and Safety Act in Germany and the Use of Work Equipment Directive in the EU encourages this: (Existing) machines and plants must conform to the latest technological standards. As your partner, we use this know-how to help you to test and evaluate your existing machines in a targeted manner and, upon request, to update them. Our service includes, but is not limited to:
- Technical upgrades according to DIN EN ISO 14120
- Implementation of functional safety, where necessary
- Conversion of the inertization unit to the latest standard
- etc.
You can thus ensure that your (safety) technology is up-to-date and your machines are productive at the same time.
Our training centre for customer trainings
Flottweg Academy
- Dates and training content are tailored to the individual requirements and wishes of the customer
- Suitable training program depending on machine and application
- 3 days in Vilsbiburg
Flottweg USA
We keep you spinning.
Founded in 2007, USA’s Flottweg Separation Technology Incorporated is a strong partner for our customers. A team of more than 20 service technicians certified by our headquarters in Germany will assist you with electrical, mechanical and process challenges.
Through regular training and certification and in close cooperation with our headquarters in Germany, we ensure that we can offer our customers high-quality spare parts and first-class services at all times. This ensures a maximum service life of the machines.
Flottweg Separation Technology, Inc.
10700 Toebben Drive
41051 Independence, KY
USA
Phone:
+1/859 448 2300
Fax:
+1/859 448 2333
Email:
sales@flottweg.net
Are you interested in our services?
Talk to us or write us!
Our service hotline for emergencies: +49 (0) 1805 0 35 135 (Fr - So)