Data Protection Declaration
We are happy that you are interested in our company and about your visit to our website. We consider data protection and data security when using our website to be a clear necessity. So we would like to take this opportunity to inform you about what parts of your personal data we collect during your visit to our website and the purposes to which it is used. This data protection declaration can be retrieved, stored, and printed in its current form. Since legal changes or changes to our own internal processes may require changes to this data protection declaration, we ask you to retrieve and read this data protection declaration regularly.
This data protection declaration applies to the Internet offering of Flottweg SE (the responsible office as defined by data protection law; hereinafter also simply "we"), which can be retrieved from the websites (hereinafter "our website") available at the domains "flottweg.de" or "flottweg.com". It does not apply to other Internet offerings to which we simply link.
2. Access to the websites and files of our Internet offering:
On each access by a user to a page on our Internet offering, and on each retrieval of a file, data is automatically stored and processed on our web server about this transaction in a log file. Specifically, the following data is stored about each access/retrieval:
- IP address of the requesting computer
- Date and time of the request
- Page/filename requested
- Data volume transmitted
- Indication whether the access/retrieval was successful
- Internet address from which the page or file was retrieved or from which the desired function was requested
- Web browser used
The data listed above, including the IP address, is stored for the duration of the communication transaction to permit the use of our Internet offering. Moreover, the IP address is stored for a short time to ensure IT security, in particular the protection of our IT systems from abuse and to protect against attacks.
Individual data is furthermore evaluated by Google Analytics for statistical purposes and to improve our Internet offering (see point 4 below).
We reserve the right to anonymize the data and to evaluate it in anonymized form for statistical purposes and to improve our Internet offering.
a) Cookies are small text files containing configuration information that are transmitted from our web server to the hard drive of your device - e.g. your computer - and stored there in the folder set aside for cookies.
b) We set the following cookies:
aa) The cookie named "resolution" is used to note the resolution of your screen ("user screen") on the current device you are using so that the web page retrieved can be displayed accordingly. This cookie is deleted at the end of the browser session, that is, when you close your browser.
bb) The cookie named "lang_redirect" is used to store the language you prefer. This eliminates the need to continue asking for your preferred language. This cookie – regardless of the duration of the browser session – is deleted three hours after it is set.
cc) The cookie named "fe_typo_user" is used to recognize the Internet user again on their next visit to the website. This cookie is deleted at the end of the browser session, that is, when you close your browser.
aa) First is the cookie named "_gat". This is used to permit analysis of the use of the website and – regardless of the duration of the browser setting – is deleted ten minutes after it is set.
bb) The next is the cookie named "_ga". This is also used to permit analysis of the use of the website and – regardless of the duration of the browser setting – is deleted two years after it is set.
When using Google Analytics together with doubleclick.net cookies, Google Analytics data can be linked by Google Analytics customers or Google itself to data about visits to multiple websites using Google technology. For details, please refer to Google's data protection declaration at https://www.google.de/intl/de/policies/privacy/.
f) Cookies from social media platforms are used on our website (see clause 6 below).
Browsers generally provide you with different functions for this purpose, more information about which is available in the relevant data protection documentation or the help files of your browser software. You can generally configure these so that all cookies are automatically blocked or that only cookies from certain websites are permitted, or so that you will be warned before a cookie is stored.
For instance, in the browser Microsoft Edge, you can block or delete cookies by clicking on “Settings”, then “Data protection” and finally “Cookies” and choosing the desired settings there. You can find instructions on how to block or delete cookies in other browsers in the relevant data protection and help documents.
However, we warn you that by blocking or deleting cookies, under some circumstances there may be functional restrictions in the use of our website, as well as the websites of other service providers.
4. Google Analytics:
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help analyze how users use the site. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States.
IP anonymization is activated on this website, so Google will truncate the user's IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA, where it will then be truncated.
Google will use this information on behalf of the operator of this website for the purposes of evaluating your use of the website, compiling reports on website activities and providing other services to the website operator relating to website activity and Internet usage. Google will not associate your IP address with any other data held by Google. You may prevent cookies from being stored by selecting the appropriate settings on your browser. However, please note that, if you do so, you may not be able to use the full functionality of this website.
You can also prevent Google from capturing the data generated by the cookie in relation to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available from the following link: tools.google.com/dlpage/gaoptout?hl=de
5. Google Remarketing
We use Google Remarketing, a tool from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The purpose of Google Remarketing is to reach users who have already visited our website and to appeal to them when they visit other websites with appropriate information about or goods and services, such as in the form of text or display ads or YouTube ads.
When visiting websites of our Internet presence, we allow Google to collect information about the user's respective interests and store this information in a cookie, i.e. in a small text file on the hard drive of the computer used by the user or in the memory of the other end device used by the user (e.g. smartphone).
When visiting other websites that belong to the Google advertising network (websites of Google or also of third parties), Google can read the cookie and recognize the respective user. When visiting the websites of our Internet presence, we also share certain keywords with Google.
The information stored in the cookie about the respective user's use of the websites of our Internet presence and also the keywords assigned to the respectively used websites are usually transferred to a Google server in the US and stored there.
Using the information saved in the cookie based on previous visits, Google can recognize the respective user when visiting a website that belongs to the Google advertising website.
It is also possible to recognize the respective user across devices if the respective user maintains an account with Google (Google account) and Google can assign the different devices to the respective user. This requires that the respective user has given Google his or her approval to link the information from browsers and Google accounts.
When we run an ad campaign about our goods and services using the Google Remarketing tool, Google recognizes the respective user based on cookies when said user visits websites that belong to the Google advertising network and the user is shown certain information about our goods and services on the respective website, depending on the ad campaign and the keywords saved. This information usually refers to information that the respective user has previously accessed on websites of our Internet presence.
To do this, you can access the ad settings of Google and make the appropriate deactivation on the website with the address https://adssettings.google.com .
You can install a browser plug-in so that personalized advertising from Google can remain disabled even when you delete cookies. You will find more detailed information about the browser plug-in at https://support.google.com/ads/answer/7395996?hl=de.
You can find more information from Google about the collection, processing, and use of your data by Google at http://www.google.com/intl/de/policies/privacy/ and at https://www.google.com/policies/technologies/ads/. We cannot assume responsibility for Google's information.
6. Social Plugins:
We would like to offer you, as a user of our website, the opportunity to make use of social networks (social media platforms).
a) We currently use the following social plugins by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (hereinafter "Facebook"):
- Facebook "Share" button (recognizable by the Facebook logo and the text "Share" or "Teilen", more at https://developers.facebook.com/docs/plugins/share-button)
- Facebook "Like" button (recognizable by the Facebook logo and the text "Like" or "Gefällt mir", more at https://developers.facebook.com/docs/plugins/like-button)
When you retrieve a page from our website that contains such a plugin, your browser makes a direct connection to the Facebook servers in the United States and transmits data to Facebook. This is true even if you do not click the button, and does not require you to have created an account with Facebook.
Facebook bears sole responsibility for the collection, processing, and use of your data. You can find more information from Facebook about the collection, processing, and use of your data by Facebook at the Internet address https://www.facebook.com/privacy/explanation and at https://developers.facebook.com/docs/plugins/faqs. We cannot assume responsibility for Facebook's information.
If you do not want Facebook to assign the information to your Facebook profile, you may not log into the Facebook social media platform, or you must log out of it. If you are logged out and click either button, a popup window will appear in which you can log into Facebook.
b) We currently use the following social plugins of Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA:
- Twitter button "Tweet" (Twitter share button; More information at https://dev.twitter.com/web/tweet-button).
If you have an account with Twitter, Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States is responsible for United States account holders and Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland (hereinafter collectively called "Twitter") is responsible account holders based outside the United States.
When you access a page from our website that contains the Twitter plugin, your browser makes a direct connection to the Twitter servers in the United States and transmits data to Twitter. If you are logged into Twitter at this time, the visit to our website and other data can be assigned to your Twitter account and stored on Twitter. Even if you do not have a Twitter account, it cannot be ruled out that Twitter stores and uses your IP address.
We have no influence over which data are specifically collected and transmitted or how Twitter processes or uses this data.
Twitter bears sole responsibility for the collection, processing, and use of your data. You can find more information from Twitter about the collection, processing, and use of your data by Twitter in the data privacy statement of Twitter at twitter.com/de/privacy. We cannot assume responsibility for Twitter's information. Twitter states the following in its data privacy statement (as of: June 18, 2017):
"We can tailor our services to you based on your visits to third party websites that include Twitter content, such as embedded timelines or Tweet buttons. When you view our content on these websites, we may receive log-in data that includes the website you visited. We never connect your web activities with your name, e-mail address, phone number or Twitter username, and we delete, conceal or aggregate this after a maximum of 30 days. We may use any interests or other information that we derive from this data to improve our services and tailor content to you, such as follow-up suggestions, advertisements or other content that may be of interest to you. You can view and control the interests we use to personalize your experience in your Twitter data at twitter.com/your_twitter_data. You can also set your personalization and data privacy preferences to determine whether we can track your visits to websites with Twitter content. This can be done at twitter.com/personalization.
7. Contact form and email
Our website permits you to use our contact form to send us messages and emails.
If you use our contact form, you can enter your name, your email address, and your phone number. The entry of this information is voluntary. Only if you tell us your name can we contact you by name. Only if you provide us with your email address or your phone number can we contact you by email or telephone.
If you send us a message through our contact form or an email, we will save and user your information to the extent that we require data to process your request, for example to respond to your request or to provide you with the information you desire.
If you send us a message through our contact form without encryption, or if you send us an unencrypted email, this message or email is not protected from unauthorized interception or even modification by third parties during transmission.
8. Technician Request and In-House Repair Request
If you use our technician request form or our in-house repair service request form to ask us for a quotation, please note the following:
Required input: We need the information in the fields marked with an asterisk in order to process your request, electronically confirm the receipt of your request, and to communicate with you, for example to provide you with a quotation. You can only transmit your request to us if these fields have been filled in.
Voluntary input: The information in the other fields is voluntary.
We save and use your information to the extent necessary to process your request and, if applicable, to send you your quotation. If we send you a quotation, we will continue to save and use your information to the extent necessary to justify and, if applicable, perform and complete the contract.
If you send us an unencrypted request using our form, your information is not protected from unauthorized discovery or even modification by third parties during transmission.
9. Hyperlinks to websites of other providers:
Our website includes so-called hyperlinks to websites of other providers. When these hyperlinks are activated, you will be taken from our website directly to the website of the other provider. You can detect this by, among other things, a change in the Internet address (URL).
10. Company data protection officer:
In case of questions or suggestions about data protection on our website, please contact our company data protection officer at the email address mail (at) flottweg.com.
Last changed: December 14, 2017